End User License Agreement – Oyelabs
Last Reviewed: May 2026
A legal contract between you and Oyelabs governing your use of our software products.
NOTICE TO END USER – PLEASE READ CAREFULLY
This End User License Agreement (“EULA”) is a legally binding contract between you (either an individual or a single entity, referred to as “Licensee” or “you”) and Oyelabs Technologies (“Oyelabs”). It governs your use of any Oyelabs software product, including associated media, printed materials, and online or electronic documentation (collectively, the “Software Product”).
A software license issued by Oyelabs or its authorized agents is required to use the Software Product. If you do not agree to the terms of this EULA, do not purchase, install, or use the Software Product. By accepting this EULA, or by installing, copying, downloading, accessing, or otherwise using the Software Product, you acknowledge that you have read, understood, and agree to be bound by the following terms and conditions.
1. Grant of Non-Exclusive License
(a) Software Product License: The Software Product License, which is issued to a designated user, enables that user to install and use the Software Product on one or multiple websites or domains, depending on the package purchased. You may not modify or create derivative copies of the Software Product License itself.
(b) Grant of License: You may not modify or create derivative copies of the Software Product License itself. However, customization of the delivered source code for your own single deployment is permitted, provided such customization does not constitute a redistribution, resale, or sublicensing of the Software Product to any third party. All rights not expressly granted to you are retained by Oyelabs.
(c) Backup Copies: You may make copies of the Software Product as reasonably necessary for backup or archival purposes. No other copies may be made. Each copy must reproduce all copyright and other proprietary rights notices contained in or on the Software Product.
(d) Deliverables: Upon purchase, Oyelabs will deliver the Software Product by email, which includes full PHP, JavaScript, CSS, and related source code. Any additional components or integrations will be confirmed in your purchase documentation.
2. Intellectual Property Rights
The Software Product is protected by international copyright laws and treaties, as well as other applicable intellectual property laws. You must not remove or alter any copyright notices on any copies of the Software Product.
Oyelabs holds all rights to sell the Software Product to its clients. Third parties may not sell, sublicense, or otherwise redistribute this Software Product or its license to others. Oyelabs reserves all intellectual property rights, including all copyrights and trademark rights.
Certain Software Products delivered by Oyelabs may incorporate third-party components, libraries, or frameworks that are subject to their own independent licensing terms. The Licensee acknowledges that such third-party components are not owned by Oyelabs and that Oyelabs does not transfer, sublicense, or guarantee any rights in such components beyond what is permitted under the applicable third-party license. The Licensee is solely responsible for reviewing and complying with all applicable third-party license terms governing any such components included in the delivered Software Product.
3. No Transfer of Rights
You may not rent, lease, lend, distribute, sublicense, or in any other way transfer any rights in this EULA or the Software Product to third parties without Oyelabs’ prior written approval, and subject to the recipient’s written agreement to the terms of this EULA.
Any purported transfer in violation of this section shall be null and void and may result in immediate termination of this EULA.
Notwithstanding the above, where Oyelabs has entered into a separate written Reseller Agreement with a third party, such third party may distribute the Software Product solely in accordance with the terms of that Reseller Agreement. No reseller or distributor is authorized to grant rights to end users beyond those set out in this EULA.
4. Restrictions
You may not reverse engineer, decompile, defeat license encryption mechanisms, or disassemble the Software Product or Software Product License, except and only to the extent that such activity is expressly permitted by applicable law, notwithstanding this limitation.
You also agree not to:
- Use the Software Product to develop a product or service that directly competes with Oyelabs’ core software development and licensing business
- Remove, obscure, or alter any proprietary notices, labels, or marks on the Software Product
- Use the Software Product in any manner that violates applicable local, national, or international law or regulation
- Attempt to circumvent any license enforcement or copy-protection mechanisms
5. Support Services
Oyelabs may provide support services related to the Software Product. Use of any such support services is governed by Oyelabs policies and documentation. Any supplemental software or materials provided as part of support services are considered part of the Software Product and are subject to the terms of this EULA.
With respect to any technical information you provide to Oyelabs as part of the support services, Oyelabs may use such information for its business purposes, including for product support and development. Oyelabs will not use such technical information in a form that personally identifies you.
Exclusions from Support
The following are expressly excluded from Oyelabs’ support obligations under this EULA:
- Version upgrades for Android or iOS applications – these are not covered and may be availed at additional cost
- Data policy updates, privacy policy updates, or similar regulatory compliance changes to your deployment
- Any changes, updates, or customizations outside the original delivered scope – these are treated as customization services and are subject to separate pricing
- Any disruption, change, or discontinuation of third-party APIs, services, or integrations incorporated into the Software Product, including but not limited to mapping services, payment gateways, SMS providers, or cloud infrastructure providers
- Any rejection, removal, or suspension of the Licensee’s application by Apple App Store, Google Play Store, or any other distribution platform, including rejections arising from platform policy changes or intellectual property claims
- Any legal claims, takedown notices, or platform bans arising from the nature of the Licensee’s deployed product or its resemblance to third-party platforms
- Security vulnerabilities introduced after delivery as a result of third-party component updates or newly discovered exploits in underlying frameworks
Oyelabs has no obligation to continue furnishing support services and may terminate such services at any time without notice. Neither Apple (for iOS) nor Google (for Android) has any obligation to furnish support services in connection with apps built on the Software Product.
6. Deployment Responsibility
The Licensee is solely responsible for the security, lawful operation, and regulatory compliance of any platform or application deployed using the Software Product. This includes but is not limited to:
- Implementing appropriate data protection, privacy, and security measures required under applicable law in the Licensee’s jurisdiction, including but not limited to GDPR, IT Act 2000, CCPA, or any other applicable data protection regulation;
- Implementing KYC, AML, fraud prevention, and any other compliance measures required by applicable financial, transportation, healthcare, or sector-specific regulations relevant to the Licensee’s business;
- Ensuring that the Licensee’s platform, branding, and operations do not infringe upon the intellectual property, trademark, or trade dress rights of any third party, including any platform whose functionality the Software Product is inspired by;
- Obtaining all necessary business licenses, regulatory approvals, and insurance required to operate the Licensee’s platform in their jurisdiction.
Oyelabs shall have no liability whatsoever for any claims, penalties, losses, or damages arising from the Licensee’s failure to meet the obligations set out in this section
7. Refund Policy
Refund requests are governed by Oyelabs’ Refund Policy, available at oyelabs.com/refund-policy. Please review that policy before making a purchase.
8. Termination
Oyelabs may terminate this EULA immediately and without prior notice if you fail to comply with any term or condition set out herein. Oyelabs may also terminate this EULA if you become insolvent, enter into administration, or cease to carry on business.
Upon termination for any reason:
- All licenses and rights granted to you under this EULA cease immediately
- You must stop using the Software Product and destroy or return all copies in your possession
- Termination does not affect any accrued rights or liabilities of either party as of the date of termination
- Sections 2, 10, 11, 12, and 13 of this EULA survive termination
9. Force Majeure
Oyelabs shall not be liable for any delay or failure to perform its obligations under this EULA where such delay or failure results from circumstances beyond Oyelabs’ reasonable control, including but not limited to acts of God, natural disasters, pandemic, government action, cyberattack, third-party infrastructure failure, or internet service disruption. Oyelabs will make reasonable efforts to resume performance as soon as practicable.
10. Indemnification
You agree to indemnify, defend, and hold harmless Oyelabs, its directors, officers, employees, agents, and licensors from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or in connection with:
- Your use of the Software Product in violation of this EULA
- Your operation of any platform, product, or service built using the Software Product
- Any content uploaded, transmitted, or stored through your deployment of the Software Product
- Your violation of any third-party rights, including intellectual property rights or privacy rights
- Any claim brought by a third party (including your end users) arising from your use or misuse of the Software Product
Oyelabs reserves the right to assume exclusive control of the defense of any matter subject to indemnification, at your expense. You agree to cooperate fully with Oyelabs in such defense.
11. No Warranties
The Software Product is provided “as is.” Oyelabs and its third-party suppliers and licensors make no warranty as to its use, performance, or fitness for any particular purpose. To the maximum extent permitted by applicable law, Oyelabs disclaims all representations, warranties, and conditions, whether express, implied, statutory, or otherwise, including but not limited to implied warranties of merchantability, satisfactory quality, fitness for a particular purpose, title, and non-infringement.
The entire risk arising out of the use or performance of the Software Product remains with you. Oyelabs does not warrant that the Software Product will be error-free, uninterrupted, or free of security vulnerabilities.
12. Limitation of Liability
To the maximum extent permitted by applicable law, in no event shall Oyelabs (or its third-party suppliers and licensors) be liable for any special, incidental, indirect, or consequential damages whatsoever, including without limitation damages for loss of business profits, business interruption, loss of data or business information, arising out of this EULA, or from the use of or inability to use the Software Product, or the failure to provide support services – even if Oyelabs has been advised of the possibility of such damages.
Oyelabs’ total aggregate liability to you under or in connection with this EULA shall in no event exceed the total amount actually paid by you for the Software Product license. This limitation applies after the product has been handed over to you.
Some jurisdictions do not permit the exclusion of implied warranties or limitation of incidental or consequential damages, so the above limitations may not apply to you in full. In such cases, Oyelabs’ liability is limited to the greatest extent permitted by applicable law.
For the avoidance of doubt, this liability cap applies regardless of the nature of the claim, including claims arising from intellectual property infringement, data breach, platform failure, or regulatory non-compliance, to the extent permitted by applicable law.
13. Governing Law & Dispute Resolution
This EULA is governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.
In the event of any dispute, controversy, or claim arising out of or relating to this EULA, or the breach, termination, or invalidity thereof, the parties shall first attempt to resolve the matter amicably through good-faith negotiation for a period of thirty (30) days from the date written notice of the dispute is given.
If the dispute is not resolved through negotiation, it shall be submitted to binding arbitration under the Arbitration and Conciliation Act, 1996 (India). The arbitration shall be conducted in Panchkula, Haryana, India, in the English language, by a sole arbitrator mutually agreed upon by the parties.
Notwithstanding the above, either party may seek interim or injunctive relief from a court of competent jurisdiction to prevent irreparable harm pending resolution of a dispute.
This EULA constitutes the entire agreement between the parties with respect to the Software Product and supersedes all prior agreements, representations, warranties, and understandings, whether written or oral.
14. Amendments to This EULA
Oyelabs reserves the right to amend or update this EULA at any time. When material changes are made, Oyelabs will:
- Update the “Last Updated” date at the top of this page.
- Notify existing licensees by email where reasonably practicable, at least 14 days before the changes take effect, at the email address provided at the time of purchase.
- Non-material changes, including corrections of typographical errors, clarifications that do not reduce Licensee rights, or updates required by applicable law, may take effect immediately without prior notice.
Your continued use of the Software Product after the effective date of any amendments constitutes your acceptance of the revised EULA. If you do not agree to the revised terms, you must cease using the Software Product and contact Oyelabs at grow@oyelabs.com within 14 days of receiving notice of the change.
Questions About This EULA?
For any licensing questions or legal enquiries, please contact us at: grow@oyelabs.com





