Grocery case study page
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Online Grocery App
An app to provide ease and comfort to the users in shopping by providing an online platform, which let them save their time and manage efficiently in their busy lifestyle.
People are really business these days chasing big old American Dreams. Mark approached OyeLabs to build a forum that proves to be a boon for those people who lack time, seeing such busy lives of people – we got happier when we heard the idea for the first time. It’s not like we haven’t worked on grocery apps before – but it was his sheer willingness to do something for the society which pulled us towards this project.
The key goal of the client was to develop an Android and iOS app that enables users to quickly order their grocery items in real-time at their address. The software is available in English and is intended exclusively for the US audience.
The only big challenge for us, when creating an app for a new brand which wanted to step into the grocery delivery business, was to satisfy the customer’s needs with this key entrance into the mobile-based eCommerce industry. They decided to become local competitors to big brands like InstaCart & Thrive originally. In addition, the UX had to be built with their pre-existing logo, website colour scheme and font formats in mind.
The biggest problem was already there as the production arrived, and the transition from a web interface to a smartphone app had to be made. We were asked to make small improvements to the website, but the mobile version had to be made from scratch at the same time. We still had to stick to what the user had previously taken into account and included on the website. We had to boost it even further by keeping certain components and modules intact to give the customer and the client a memorable experience.
As it was typically difficult to process all data on a mobile device, OyeLabs’ Mobile Design team was strengthened by web designers to develop the server-side of the application because the app’s architecture contained user accounts, task management and ranking systems.
We wanted our users to experience a smooth, bugfree UI that would allow them to come back from the application to position orders, rather than going out to the market. The consumer was warned against opting for the same style as InstaCart. On these facts, our claim was based-
- Most of them would not be relaxed on an incredibly tech-savvy application, as areas consisted of tier-2 city residents.
- A difficult buying approach is not a feasible choice for most consumers. They chose to opt-out and not go any further into the process if the app does not load within 3 seconds.
- We needed the customer to behave internationally, yet to think locally to excel in the project. We recommended that local languages be integrated as well as regional languages according to the communities of the city, in the application as well. With our suggestion, they went ahead!
DESIGN AND DEVELOPMENT
In this stage, we ideated about how the entire process would flow like. Everything from the basic layout of the app to the functionalities to be added – they were planned here only.
We worked tirelessly to make our client’s idea completely clear to our team and to build a roadmap to build an app for the optimum customer experience.
Our fully-fledged production team ensured that the idea was openly articulated and truly collaborative.
This was the stage where the actual magic happened. Our team of experts developers our designer’s art into a fully functioning digital solution which turned our client’s dream into a reality.
PROFESSIONAL’S PROFILE SECTION
This segment displays a card-like profile with an address, age, gender, language, certification, and preparation for travel accompanied by a video presentation. Any candidate had to undergo an interview before being employed to determine his or her technical adequacy.
If the service supplier is licenced, its hours, location and preparation for travel shall be determined.
For OyeLabs, the other challenge was to pick a correct payment provider to incorporate the app. OyeLab preferred MangoPay operation, considering the monetization model customers had demanded, advanced financial transactions reports, funds splitting and freezing capabilities along with the fulfilment of European KYC specifications.
What if a client needs to directly call their service provider or if a provider has a lot of questions about a client? We have chosen to have a chat feature in the app and have used the socket.io library to incorporate it.
Since Android Operation has its own life cycle, we have to handle it carefully to prevent problems like memory leaks. Any time the app is opened or history, we carefully open and close socket connections. If the app is locked, though, we can still send messages via push notifications, so that no significant information is lost to customers. Relate to the remainder of app.
OyeLabs has developed a very versatile user-friendly management area to keep an eye on the entire operation of home care services app admin, to handle and customise consumer orders, to gather statistics about application usage and payment workflow as well as content control purposes.
Have a look at the technology stack we used to create a responsive and engaging home service app solution!
This home service application was successfully designed and introduced in order to please both consumers and users by seasoned teams of developers of different languages at OyeLabs. The application supports many users in the States and encourages and changes their lives.
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